The Den Family Social, a Denver-based social club for parents and children, has integrated OpenAI's ChatGPT Work into its daily operations to manage administrative workloads during the pre-opening and construction of a second location. According to OpenAI, founder Chandler Lipe and her small team save 10 to 15 hours a week by using the tool to handle time-sensitive tasks. By connecting ChatGPT Work to Gmail, Slack, and Google Drive plugins, the team can operationalize business context, analyze information, and propose next steps while retaining final decision-making authority. Efficiency gains are particularly notable in compliance and fundraising. Preparing a liquor-license application now takes three hours instead of four, while responding to grant opportunities has dropped from three days to just two hours. Additionally, leaders use ChatGPT to workshop partnership proposals and organize financial reports and inventory data sourced from accountants and point-of-sale systems. Founder Chandler Lipe also employs ChatGPT Voice during travel to draft emails, capture meeting follow-ups, and organize ideas. Looking ahead, The Den plans to explore Codex to develop customized systems, including a member app for check-ins and class registration, integrated point-of-sale connections, and cross-location Slack alerts.
The Den frees up 10-15 hours a week to grow with ChatGPT Work
Denver-based social club The Den Family Social uses ChatGPT Work to manage administrative loads while opening its second location. Founder Chandler Lipe and her team save 10-15 hours a week, significantly reducing the time needed to prepare liquor-license and grant applications. The tool also assists with financial analysis, partnership proposals, and operational planning across locations.
Why it matters
This case study demonstrates how small businesses leverage generative AI plugins and voice tools across everyday enterprise software to streamline administrative tasks and multi-location operations.
Topic dossiers OpenAI