Opening article
OpenAI has discontinued its Sora text‑to‑video service, ending web and app access on April 26, 2026. Users are instructed to export their content via sora.chatgpt.com/sunset before data is permanently deleted. The company will notify users by email if a final export window is offered. After the window closes, all Sora data will be permanently removed. The announcement also mentions refunds, credits, and an upcoming API shutdown, though specific details are not provided in the excerpt.
Understand the Sora discontinuation, including content exports, data deletion, refunds, credits, and the upcoming API shutdown.
The Sora web and app experiences were discontinued on April 26, 2026.
Yes, you can export your data following the steps below . If a final export window is offered, we’ll notify you by email before it begins. We recommend you export your Sora content as soon as possible.
After Sora is discontinued, and after the period of time of any final export window passes (if we are able to offer one), we will permanently delete any data associated with your use of Sora.
You can export content you created in Sora by going to sora.chatgpt.com/sunset and clicking on Export . You'll get an email when it's ready.
The discontinuation of a high‑profile AI video model highlights the rapid lifecycle of AI services and the importance of data portability and deletion policies for users and regulators.