How Endava is redesigning software delivery around AI agents

Endava is a global technology services company that has spent more than 25 years helping enterprises solve complex business problems through technology. Today, that mission increasingly centers on AI.

But for Endava, adopting AI meant more than introducing new tools. It required rethinking workflows, leadership behaviors, and how teams collaborate across the business.

We sat down with Matthew Cloke, CTO, to hear how Endava is embedding AI across the organization, redesigning software delivery around agents, and creating a culture where experimentation is expected—not optional.

In one internal pricing discussion, employees skipped spreadsheets entirely and instead built a single-page pricing app teams could interact with immediately.

Enabled teams to build internal tools and applications without dedicated engineering support

“AI has had a fundamental impact on Endava over the past couple of years,” says Cloke. “We really had to answer the question of how to be a relevant organization in the new AI world.”

That mindset led Endava to make OpenAI its enterprise AI platform, giving employees across the company access to ChatGPT Enterprise and Codex. The goal wasn’t simply adoption—it was making AI part of the flow of everyday work.

“To be AI-native at Endava, it’s about thinking about AI to solve the problem first,” Cloke explains. “It’s the first thing you do rather than the last thing that you do.”