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How an Anthropic Japan BDR runs his day with a fleet of Claude agents

A business development representative on Anthropic’s Japan team automated his daily workflow by moving his Claude agents to Managed Agents. The agents run on schedules, share a memory store, and use credential vaults, while Claude Tag handles tasks that need human follow‑up. The result is a fleet of agents that draft emails, update Salesforce, and manage routine tasks, freeing the rep to review only high‑value items.

The article describes how a business development representative on Anthropic’s Japan team streamlined his daily tasks by moving his Claude agents to the platform’s Managed Agents beta. Initially, the rep manually routed and qualified leads, drafted bilingual emails, and updated a lagging CRM. After building a handful of Claude agents to handle routine tasks, he found it difficult to track changes across multiple conversations. By defining each agent in plain language and using Managed Agents, he could deploy agents with system prompts, schedules, and shared memory stores, all managed from a single Slack channel. The agents run on their own schedules, even when the rep’s laptop is offline, and can read and write to a shared memory store that captures learnings and phrasing corrections. Credentials for external services are stored in managed vaults, ensuring agents only see the tokens they need. For tasks that require human judgment or escalation, agents hand off to Claude Tag, a Slack‑integrated Claude instance that can tag the rep and manage follow‑ups. The result is that most inbound replies and CRM updates are automated, leaving the rep to review only high‑value items. The post highlights the benefits of Managed Agents for non‑developers and the role of Claude Tag in handling complex follow‑ups.

Why it matters

Demonstrates how managed LLM agent platforms can lower the barrier to entry for sales and support teams, enabling broader adoption of AI automation in enterprise workflows.

Topic dossiers Anthropic & Claude